Shipping & Returns

Shipping

Items will be shipped promptly, within 48 hours of the order being received, using the shipping method selected by the buyer. If any further delay is anticipated due to shipper's travel or another reason, a notice will be posted on the main catalog page to this effect.

At this time we will only ship within the United States using the catalog. If you wish to place an international order, please send an email with your request.


Returns

Every effort is made on the website to provide enough information for your purchase to be satisfactory. However, if you find the product is substantially different from what you had wanted to purchase within 30 days of purchase, or you need a different size, you may contact us to begin the return process, and the product will be refunded or exchanged.

All jewelry made by Susan Midlarsky is guaranteed to last through normal wear. If a problem should occur, please send me an email and I will remedy the issue. If a piece breaks because of undue stress placed on it, I will charge reasonable rates to repair it. If you need other adjustments or jewelry repair, my rates are very reasonable.

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